Privacy policy

At Peter Oliveira, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices you have regarding your data. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or place an order:

  • Personal Details: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details, PayPal, or other payment method details (processed securely by third-party providers).
  • Order Information: Products purchased, order history, delivery preferences.
  • Technical Data: IP address, browser type, operating system, device identifiers, and website usage data collected via cookies and analytics tools.
  • Marketing Data: Your communication preferences, responses to promotions, and interactions with our emails or online ads.

2. How We Use Your Information

We use your data to:

  • Fulfill and deliver your orders.
  • Provide customer service and respond to inquiries.
  • Process payments and prevent fraudulent transactions.
  • Send you order updates, promotional offers, and newsletters (where permitted).
  • Improve our website, products, and services.
  • Comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell your personal information. We may share your data with trusted third parties for the purposes outlined above, including:

  • Payment Processors – to complete secure transactions.
  • Shipping & Logistics Providers – to deliver your orders.
  • Service Providers – including IT support, website hosting, analytics, and marketing tools.
  • Advertising Partners – such as Google, Facebook, or other platforms, to show you relevant promotions (only if you’ve accepted cookies/consent where required).
  • Legal Authorities – if required to comply with applicable law, regulations, or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your shopping experience, analyze site traffic, and personalize advertising.

You can manage or disable cookies through your browser settings. However, please note that some features of our site may not function properly without cookies enabled.

5. Your Rights

Depending on your location, you may have certain privacy rights:

  • United States Customers:
    • You may opt-out of receiving marketing emails at any time using the “unsubscribe” link.
    • If you are a California resident, you may exercise your rights under the California Consumer Privacy Act (CCPA), including the right to request access to your data, request deletion, and opt-out of the sale of personal information (we do not sell personal data).
  • European Union & United Kingdom Customers (GDPR):
    • Right to access your data and request a copy.
    • Right to correct inaccurate or incomplete data.
    • Right to request deletion (“right to be forgotten”).
    • Right to restrict or object to processing.
    • Right to data portability.
    • Right to withdraw consent for marketing or cookies at any time.

To exercise these rights, please contact us at support@peteroliveira.com.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we take reasonable steps, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal data from minors. If we learn that information has been collected from a child under 13, we will delete it promptly.

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. The latest version will always be available on this page, with the updated “Effective Date” listed above.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Email: support@peteroliveira.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Address: 447 Broadway, Suite 22, New York, NY 10013